About Us
PAM KOPEC Pam has always been passionate about creating happy environments; you might say it’s been her calling, which began at Starbucks. Brewing up more than just coffee and smiles, Pam took a genuine interest in her customer’s lives. Her expertise in hospitality, coaching, mentoring, and communication positioned her to host and train management and executives locally and from the UK, Germany, Austria, and the Philippines. Pam’s decade-long role as host and leader proudly culminated at the flagship University Village Starbucks in Seattle, home to some of the most loyal customers in the world. Pam transitioned her expert knowledge of customers and the Starbucks business to the corporate office where she spent almost a decade working on Retail Systems including labor and inventory management tools, document libraries, and reporting. To Pam, it was a great opportunity to create order, foster continuous improvement, while ultimately focusing on improving the customer experience. But Pam missed her connection to people and using her abilities to make an impact. So she decided to leave the security of a Fortune 500 company and fulfill her life-long dream – utilizing her diverse work and life skills to improve people’s lives. And Happy Nest Professional Organizers was born. A well-organized home gives Pam a sense of pride and accomplishment, but it’s her clients smile and sense of relief that really makes Pam happy. When Pam isn’t professionally organizing, she's fulfilling her own organizational maintenance plan with her husband and two young children. Pam is also a member of the National Association of Professional Organizers (NAPO)
FOUNDER, PROFESSIONAL ORGANIZER
